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FAQ

What You’re Looking For

The answers you’re looking for are always at your reach when you choose to do business with skullU Paddles. We’re constantly updating our FAQs below in order to reflect important company updates. If you can’t find the answers you’re looking for, please reach out - our team is always ready to help.

 

WHICH COUNTRIES DO YOU SHIP TO?

Currently we are only shipping within the United States only. If you are located outside de U.S. please feel free to contact our customer service department at CustomerService@TangoSportsLLC.com as we are currently working on exporting to other countries.

DO YOU ACCEPT RETURNS?

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error or you received an incorrect or defective item.


You should expect to receive your refund within two weeks of the date that we received your returned items. However, we will try to refund your money as soon as we can. Please, keep in mind that after we process and refund your money, it might take banks a couple extra days to process the refund on their end. 

If you need to return an item, please click HERE to begin your return.